U.S. Bank to close in June

 

May 14, 2020



POMEROY-U.S. Bank customers received notice in March that the local U. S. Bank housed in the Old National Bank location, a mainstay on Main Street, will close June 16, 2020. There are no clear indications, at this time, what will be done with the building, which is currently leased by U.S. Bank.

Communications Manager for U.S. Bank in Minneapolis, Minn., Boua Xiong indicated that the decision to close the Pomeroy bank was not an easy one, but based on customers utilizing online and mobile banking, it seemed the most practical path to choose.

“We take a great deal of pride in our history serving the Pomeroy community, and decisions like this are never easy,” said Xiong. “Over time, customers’ preferences and behaviors have changed, including a rapid migration toward digital- and mobile-banking platforms, and a desire for greater simplicity. As we evolve along with our customers, we are reevaluating our physical footprint, and in some instances, consolidating some branch locations in select markets. The same process will result in reinvestment in core retail banking markets in the form of new, relocated or redesigned physical locations.

She stated notification letters were sent out to customers in early March of the closing and wanted to minimized the disruption this imposes to customers and employees by preparing for a smooth transition. Xiong also hopes to continue serving Pomeroy customers through digital, mobile means or at other locations in the region.

Customers of U.S. Bank are being encouraged to continue doing business with them by using the U.S. Bank Mobile App to conduct business from home or through smartphones, which can be used to deposit checks. Flyers are available in the bank lobby which give instructions.

The three employees currently still working at U.S. Bank have been told they are welcome to apply for jobs elsewhere in the U.S. Bank system. However, due to a current hiring freeze during the coronavirus shutdowns, that will be difficult to do. The three employees plan to stay until the bank closes in June, but if another opportunity arises before that, they are not obligated to stay.

 
 

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